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We are a well-respected home improvement company serving residential clients in the Fredericksburg and surrounding communities. We are looking for an energetic, upbeat, and detail oriented scheduler to book appointments for our sales team.

The job duties you can expect will include:

  • Answer the phone promptly and professionally from 8AM to 4PM or 11AM to 7PM

  • Maintain courteous and helpful demeanor

  • Ask qualifying questions to determine scope of requests

  • Set sales appointments with complete and accurate information

  • Confirm appointments for the following day

  • Review requests submitted via website and social media

  • Reschedule canceled appointments

  • Respond to customer inquiries as they come in

Job Type: Full-time

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

Shift:

  • 8 hour shift

  • Day shift

  • Evening shift

Ability to commute/relocate:

  • Fredericksburg, VA 22401: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Call center: 2 years (Required)

Ability to Relocate:

  • Fredericksburg, VA 22401: Relocate before starting work (Required)

Work Location: In person

Incentives

  • Salary based on experience

Salary (in USD)

$40000 Per Year

Apply for Customer Care Representative
  • Contact Hiring Manager

    Danielle Hall
    (540) 300-1567

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